•   Patient Satisfaction Surveys: 
Can be submitted at a provider’s office and used as a comparison to other evaluations 
Economical alternative to conventional surveys (eliminate printing, mailing, scanning, and waiting) 
Results are displayed in summarized and trended graphical reporting formats 
Unbiased and objective results are updated in real-time 
 
• Application of Survey Results:
Better understand and define provider/patient relationships 
Evaluate staff performance 
Staff compensation - considered a valuable component to salary incentives 
 
• Public Relations:
Promotes communication using internet e-mail 
Conveys the importance of patient centered health care 
Display photograph or related image to familiarize patients with provider 
Add E-Mail and Hotlink (connect directly your designated internet site) to improve patient rapport 
"A new study by researchers at the Harvard School of Public Health says that 31% of Americans were without health insurance or had difficulty getting or paying for medical care at some time during the past year" New York Times/The Arizona Republic, A10, 10/23/96 
1995 US Census Bureau reports by State indicate a range of 7.3% to 25.6% of "Persons Without Health Insurance Coverage". See link to US Census Bureau for more details. 
 
• Marketing:
Technologically Advanced Internet Communication with Patients 
Providers can reference their credentials and background to distinguish themselves from their peers 
Affiliated participants can be selected by a common name (e.g., Maxcare IPA) 
“What’s New” - MyHealthScore.com News Release feature available to large participating groups 
 
• Advertising:
Convey Unique and Distinctive Professional Services/Research to the Public 
Banner advertising available, hot-linked to your site, to attract more interest in your services 
An excellent source of patient referrals - sophisticated internet users 
 
•  Executive Report - Sophisticated information management tool:
Extracts demographic data from surveys by payor, age, sex, etc… 
Creates an index from survey benchmarks for easy to understand survey evaluations 
Trends information over the past 12 months, demonstrating the results of management corrections 
 
• Compare and establish pricing for services using the on-site relative pricing schedule
 

• Sign up using a MyHealthScore.com on-line or hard-copy Subscription Agreement

• Update your profile screen (includes graphic and data specific to your business)

• Recommended: Provide patients an internet connection to MyHealthScore.com in reception or discharge area using a PC Work Station; cost is approximately $1200 plus $20/month for internet connection

If a provider is not familiar with this program, it is recommended that the patient print out a copy of the "Information Center" pages and the appropriate MyHealthScore.com benchmark rates. Then simply share this information with the provider or his/her business manager, and request their participation for the reasons shown above. This process must take place prior to treatment, otherwise the medical bill will reflect full billed charges. 

 While it is easier not having to negotiate, it can be pleasantly surprising to find that the health care providers can accommodate your financial as well as your health care needs.